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  1. Support
  2. General Troubleshooting

How do I give SMA permission to the config folder?

Giving access to the configuration folder for SMA varies from OS.

PreviousGeneral TroubleshootingNextInvalid Access Code error on VDI

Last updated 8 months ago

SMA needs permission to write, read, and execute in the configuration folder, .config for macOS or AppData for Windows, where the SMA stores temporary files, logs, and license information. To give SMA access to this folder, please follow these steps:

For macOS

  1. Press the + spacebar, write Terminal, and hit enter to launch the dialog window.

  2. Type cd ~ and hit enter.

  3. Type chmod 777 .config. If you get the message "Operation not permitted," execute the command as sudo chmod 777 .config.

  4. Now you can close the terminal window and open the SMA again.

For Windows

  1. Press the Windows key + R to launch the Run dialog window.

  2. Type in %AppData% and click OK or press Enter:

  3. Locate the "Snowflake Inc folder" and right-click on it. Make sure the field Read-only under Attributes does not have check marks.