Troubleshooting

Guidance on resolving issues you may encounter when using the SnowConvert Migration Assistant.

1. The Explanation or Fix suggestion is incorrect

SnowConvert Migration Assistant uses Snowflake Cortex AI to generate suggestions and explanations using Large Language Models (LLMs). These models can make mistakes, so please review each output thoroughly and carefully before applying it.

2. Error when trying to run Cortex

If an error occurs when executing the Snowflake Cortex, verify that your Snowflake account has access to Snowflake Cortex features, specifically, the COMPLETE function, and the ‘claude-3-5-sonnet’ model.

Access to this feature is necessary to use the AI capabilities of SnowConvert Migration Assistant.

3. No issues are listed in the SnowConvert Issues panel

If no issues are listed, make sure you have selected a file with the .sql extension file that contains EWIs, which are included in the .sql files that SnowConvert provides.

4. Removed issues are still on the list

To remove EWIs you’ve resolved from the SnowConvert Issues list, refresh the list using the refresh button at the top of the list.